Voice AI automation for customer support isn’t science fiction anymore. In the video above, I walk through building a complete voice AI agent that automatically answers customer emails with natural-sounding voice notes - pulling accurate information from your documentation using RAG (Retrieval-Augmented Generation).
The entire workflow takes less than 5 minutes to set up. No coding required. No expensive enterprise software. Just Needle’s workflow automation combined with ElevenLabs voice synthesis to create an AI agent that sounds genuinely human.
This is the same pattern teams are using to cut support response times from 15 minutes to 15 seconds, automate sales follow-ups with personalized voice notes, and scale customer onboarding without adding headcount. The technology is production-ready, and the implementation is surprisingly simple.
Here’s what the automated workflow does:
✅ Monitors your email inbox for customer questions
✅ Searches your documentation using semantic AI search
✅ Generates accurate, contextual answers from your actual docs
✅ Converts responses to natural voice using ElevenLabs
✅ Sends back both written answer + voice note automatically
Zero manual work. Full context from your knowledge base. No hallucinations or made-up answers.
Get the free workflow template and start automating your support in minutes:
https://needle.app/workflow-templates/ai-voice-agent-with-elevenlabs-and-openai
